Sat 20th July - AM

List of available services at Brazzaville Int. Airport

Information desk
An information desk is available in the main lobby of the airport. The reception staff can inform travelers and companions on their flight, their experience at the airport or the formalities. Do not hesitate to call on them.
ATMs, banks, exchange
Holders of international credit cards (Visa, Mastercard) or cards issued by some Congolese banks have the possibility of withdrawing money from the ATM at the airport. This ATM distributes bank notes in CFA francs (XAF). A bureau de change also allows you to obtain CFA francs in exchange for international currencies upon your arrival in Brazzaville.
  • Bank BCI Maya Maya Agency: open from 8h to 20h except Sunday.
    ATM available 24/7.
  • SERFIN Bureau de change: currency exchange, Western Union
    Tel: (+242) 05 592 59 98 - webite
  • Post Office: Moneygram, office hours on weekdays and Saturday morning.

See also the customs guide

See also the exchange rates observed at the airport

VIP Lounge
The Ebène Lounge is available in the boarding area . Access is restricted to business class or first class travelers of certain airlines and to holders of access or lounger passes. It is also possible to access it punctually by paying an access fee of 12000FCFA (~ 18 €). The VIP Lounge is accessible at the same price and under the same conditions or on annual subscription. 

Book your VIP services clicking here

Congo has several 3G / 4G operators selling SIM cards without subscription and 3G USB keys for cheap and fast internet access on your PC, tablet or phone. These sim cards are available and can be activated in several shops of the airport on the ground floor, in the zone of the arrivals. Free wifi zones are also offered to users.
Stores and duty free shops
Several shops are available within the airport, both in the international duty free zone and in the main departure and arrival halls. Books, international press, souvenirs, crafts, ready-to-wear, postcards and stamps, telephony and electronics, perfumes, alcohol and tobaccos (Duty Free DFSA), are all products proposed to travelers and their companions.
Post office
To send your letters, postcards and parcels, for your purchases of stamps and for the reception and the sending of money orders, the post office of the international airport of Brazzaville Maya-Maya welcomes you during office hours on weekdays and Saturday morning. You will also be able to make your Moneygram transfers. 
Different other private courier / parcel operators are also waiting for you in the airport zone:
  • EXPRESS INTERNATIONAL MAIL: (+242) 05 522 48 24
  • GISE EXPRESS SERVICES: (+242) 05 528 69 98
  • ROYAL EXPRESS CONGO: (+242) 05 557 93 01
Police & security
Brazzaville Intl. Airport is always concerned about the safety of passengers and aircraft. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.
Luggage wrapping
To strengthen and protect your luggage from bumps, scratches or theft, a paying luggage wrapping service is available in the check-in area of the Brazzaville-Maya-Maya airport hall. The wrapping station is proposed to passengers with fixed price is 1500FCFA (€ 2.25) per bag packed.
Call center
It is possible to obtain information on departures, arrivals, delays and other information by telephone calling the airport to the numbers in the contact page accessible via the top menu of this page.
Luggage scales
Each airline flying to Congo impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh it on the luggage scales available at check-in counters in order to lighten it if necessary.
Cabin baggage
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.
Last minute tickets
Passengers who have not had the time to buy their tickets or have missed their flights have the option to purchase a ticket at the airport (at generally higher rates). Correspondents of different travel agencies can also offer these services.
In order to ensure the comfort of its travelers and visitors, Maya Maya Brazzaville airport offers a medical service for health emergencies (presence of defibrillators and trained staff). The airport pharmacy is located in the Arrivals Hall and remains open 7 days a week during airport operations. Assistance services for passengers with reduced mobility should be requested directly from companies or travel agencies.
  • Pharmacy Maya Maya: (+242) 05 772 75 75
Baggage disputes
In case of loss, theft or damage related to luggage carried by travelers, you can contact in priority the airline with which you have traveled. You can also contact the service of baggage disputes at the reception of the airport.
Bars and restaurants
The airport has bars / restaurants in the main lobby and in the boarding area. You can eat there or consume various drinks, sodas or mineral waters. Fast food (sandwiches) is also available 24/24.
  • The Mayi: in the boarding lounge, open at flight departure times 
    Tel: (+242) 06 648 8080
  • La Croissanterie TOTAL: drinks and snacks in the two outlets located in public areas of the departure and arrival halls. 

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